Find answers about products, shopping and support at texela Store.
How many cloth diapers should I start with?
It depends on age and how often you want to do laundry. Newborns typically need more changes per day than older babies. Many families begin with a small set and expand, or try a trial package that bundles absorbents and covers so you can find the right rhythm before buying more.
What’s the difference between All-in-One, All-in-Two and fitted + cover systems?
All-in-One diapers combine absorbent layers and a waterproof cover sewn together for the simplest changes. All-in-Two systems have a snap-in absorbent insert and a reusable waterproof cover—economical and quick to change. Fitted diapers offer high absorbency and pair with a separate waterproof cover; this two-step method is often the most absorbent and cost-effective long-term.
How should I wash cloth diapers and accessories?
Remove solids and store soiled diapers in a pail until laundry day. A rinse or cold soak followed by a regular hot wash with an appropriate amount of detergent helps remove urine and soils; follow the care guidance supplied with each item. Avoid laundry additives that can damage natural fibers or waterproof coatings; check the product description or care tag for manufacturer recommendations.
What’s the best way to remove stains?
Sunlight is a natural stain remover—lay clean, damp items in the sun to help fade marks. For tougher stains, use a diaper-safe stain remover and follow product instructions. Prompt rinsing of solids and not letting stains set will improve results.
What is a trial package and why should I consider one?
Trial packages bundle a few different diaper styles and covers so you can test fit, absorbency and ease-of-use before investing in a larger stash. They’re a low-commitment way to discover which system suits your baby and routine.
Are factory seconds a good option?
Factory seconds are typically fully functional items with minor cosmetic differences. They can be a cost-effective choice, but they are sold as-is—review the specific product listing or ask customer care for details about any cosmetic irregularities and return eligibility.
How do I pick the right size?
Sizing varies by product and may reference weight ranges or dimensions. Check the individual product listing for sizing guidance, and consider a trial package or one-size options if you want a more flexible fit as your child grows.
Can I use reusable swim diapers and training pants interchangeably?
Reusable swim diapers are designed to contain solids in the water and are not highly absorbent for regular diapering. Training or big-kid pants are built for potty learning and moderate containment. Use each product for its intended purpose for the best performance.
What qualifies for a return?
Merchandise must be new, unused and in its original, unopened packaging to qualify for a return. Opened items, missing kit parts or used products are not eligible, except where mandatory law requires otherwise. See the Returns section or contact customer care for the correct return steps.
How long do returns remain eligible?
Eligible return requests may be submitted within 30 days after delivery. See our Refund & Returns Policy for the complete conditions.
How do I contact the store?
Email [email protected] or call +1 5195550148 for product, order or store assistance.